Accessibility Statement

Everyone should be able to use websites and apps easily.
This should be the case for everyone.
For example, this includes

• blind people
• deaf people
• people who can’t move all their fingers.

That’s why websites and apps should be accessible.

This text says:

• What is an accessibility statement?
• And where can you file a complaint if a website isn’t accessible?

Report barriers

Have you found a barrier on our website?
An example of a barrier is:

• Text that is difficult to understand.
• A form doesn’t work.
• An image lacks a description.

If so, please contact us.
We’re happy to help.
Your contact person is Paula Lauterbach.

Accessibility Statement

This statement applies to the website:
www.nextmedia-hamburg.de

The website is operated by nextMedia.Hamburg /
Hamburg Kreativ Gesellschaft.

We are a public agency.
That is why we must ensure our website is accessible.

Accessible means:

• Everyone should be able to use the site easily
• including people with disabilities

1. How accessible is the website?

There are laws governing accessibility.
These laws set out rules.

The following laws are important:

• the Hamburg Act on Equality for People with Disabilities. Abbreviation: HmbBGG
• the Hamburg Regulation on Accessible Information Technology. Abbreviation: HmbBITVO
• The Federal Regulation on Accessible Information Technology. Abbreviation: BITV
• The Accessibility Enhancement Act. Abbreviation: BFSG

Section 1 of the HmbBITVO states:
Our website must be accessible.

Sections 3 and 4 of the BITV state:
These rules explain exactly what accessibility on the Internet must look like.

We regularly check whether our website complies with these rules.

We are constantly working to remove barriers.

2. Which content is not yet accessible?

Some content is not yet fully accessible.

For example, this may include:

• older documents
• individual PDF files
• videos without captions
• Content from other providers

We are working to improve this content.

3. How was this statement created?

This statement is dated February 19, 2026.

We reviewed the website ourselves.
This is called a self-assessment.

4. Mediation Process

Have you reported an accessibility issue to us?
And are you not satisfied with our response?

Then you can contact the mediation office.

The mediation office helps resolve disputes.
It supports people with disabilities and public agencies.

The goal is to reach a resolution without going to court.

The process is free of charge.
You do not need a lawyer.

The Mediation Office of the Hamburg Senate Chancellery is here to help you.

Here’s how to contact the Mediation Office:

Mediation Office
Ombudsman’s Office for Accessible IT
Phone consultation hours: Mondays, 10:00–11:00 a.m.

Phone: +49 40 428 23 20 57
Email: